Privacy Policy

1. About This Policy

Forged Group Pty Ltd (ABN 85 697 108 919 / ACN 697 108 919) ("Forged Group", "we", "us", or "our") is committed to protecting the privacy of individuals who interact with us.

This Privacy Policy explains how we collect, hold, use, and disclose personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles ("APPs").

By using our website (forgedgrouppty.site), contacting us, or engaging our services, you consent to the handling of your personal information as described in this Policy.

2. Who We Are

Forged Group Pty Ltd is an industrial metal fabrication, welding, and steel solutions company registered in Western Australia.

• Company Name: Forged Group Pty Ltd
• ABN: 85 697 108 919
• ACN: 697 108 919
• Address: WA 6014, Australia
• Email: [email protected]

3. Information We Collect

We may collect the following types of personal information:

• Identity information: full name, title, company name
• Contact details: email address, phone number, postal/site address
• Business information: company name, ABN, project details (where relevant to providing fabrication or welding services)
• Communication records: emails, enquiry form submissions, and correspondence
• Website usage data: IP address, browser type, pages visited, cookies

4. How We Use Your Information

We use personal information to:

• Respond to your enquiries and provide our services
• Deliver fabrication, welding, and industrial maintenance services
• Prepare quotes, proposals, and project documentation
• Comply with legal and regulatory obligations, including workplace health and safety legislation
• Send service-related communications and invoices
• Improve our services and website

5. Disclosure of Personal Information

We may disclose your personal information to:

• Our employees, contractors, and subcontractors (on a need-to-know basis)
• Third-party service providers (e.g. steel suppliers, transport companies, IT/hosting, accounting) — subject to confidentiality obligations
• Government agencies or regulators where required by law (e.g. WorkSafe, local authorities)

We do not sell or rent your personal information to third parties.

6. Cookies

Our website may use cookies to improve your browsing experience. Cookies are small files stored on your device that help us understand how you use our site. You can disable cookies through your browser settings, however some features may not function correctly without them.

7. Data Security

We take reasonable steps to protect your personal information from misuse, interference, and loss. In the event of a notifiable data breach, we will comply with the Notifiable Data Breaches scheme under the Privacy Act.

8. Access and Correction

You have the right to request access to or correction of your personal information. Contact us at [email protected]. We will respond within 30 days.

9. Complaints

If you believe we have breached the APPs, contact us at [email protected]. If unsatisfied, you may escalate to the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

10. Governing Law

This Privacy Policy is governed by the laws of Western Australia and the Commonwealth of Australia.

11. Contact Us

For privacy-related queries:

• Forged Group Pty Ltd
• ABN: 85 697 108 919
• WA 6014, Australia
• [email protected]